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UK-hosted · London eu-west-2 · No facial recognition

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Retail

Shorter queues, safer staff, fewer surprises.

The cameras in your stores already see the queue building, the stockroom door left open and the moment a member of staff needs help. KENAEZ makes them say so, across every store, with evidence the police can use.

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A modern retail store in the evening with shoppers and a ceiling dome camera

The challenge

Hundreds of cameras. Nobody watching them.

Queues you hear about later

By the time a manager sees the queue, customers have already walked out.

Staff facing abuse alone

Incidents escalate fast, and a colleague two aisles away has no idea.

Repeat incidents across stores

The same group visits three stores in a week, and nobody connects the dots in time.

Modules that fit

A typical store setup.

Queue monitoring

Core

People waiting and an estimated wait from the measured service rate, live on the wall.

People counting

Core

Footfall in and out of each entrance, logged for comparison across stores.

Altercation detection

Specialist

Possible physical confrontations flagged for a person to check straight away.

Object removal and door state

Advanced

A high-value shelf suddenly emptied, or the stockroom fire door propped open.

Loitering detection

Core

Someone lingering by the cash office or the back door for longer than the time you set.

After-hours presence

Core

Anyone in the store after close, verified before the keyholder's phone rings.

How KENAEZ helps

Connect incidents without recognising anyone.

Retrace finds people by what they wore and carried, across every store you run, and returns leads for a person to confirm. It never matches faces.

  • Evidence packs and case exports with SHA-256 checksums, ready for the police
  • Redacted exports for insurers, with bystanders pixelated and video withheld
  • Guest access for a loss-prevention partner, limited to the stores you choose
  • SOS trackers for staff opening and closing alone
CCTV view of a staff entrance door Cam 04 · Rear door
Loitering · Warning Person by the rear door for 4 minutes after close. Grey hooded top, dark trousers, no bag.

Reveal what's hidden

See every site you run on one live map.

Bring the cameras you already own. We'll show you KENAEZ on your own buildings, from the first edge node to the morning report.

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14-day trial · Monthly licences · UK hosted