← Legal
Sub-processors
These are the third parties that process personal data on our behalf to provide KENAEZ, what each one does and where. We give at least 30 days' notice of a new sub-processor, as described in our data processing agreement.
Core platform
| Provider | What it does | Data involved | Location |
|---|---|---|---|
| Northflank | Runs the KENAEZ application | All platform data while it is processed | London, UK |
| Neon | PostgreSQL database | Accounts, events, descriptions, tracker data, cases, audit records | AWS eu-west-2, London |
| Amazon Web Services | S3 storage for event media, evidence and reports; Bedrock for managed AI analysis and embeddings | Stills, clips, reports; images and text sent for AI analysis | eu-west-2, London. Routine AI checks use an EU-only cross-region inference profile |
| Vultr | Relay that receives GPS tracker data | Tracker identifiers, positions and status | London, UK |
| Resend | Sends emails: sign-in codes, alerts, reports, notices | Email addresses and message content | May process outside the UK |
| Stripe | Payments and subscriptions | Billing contact details and payment information | May process outside the UK |
Used only when a feature is in use
| Provider | What it does | Data involved | Location |
|---|---|---|---|
| Twilio | SMS commands to GPS trackers, and dial-in voice calls to GH5200 trackers | Tracker phone numbers, configuration commands, call audio in transit | May process outside the UK |
| Web push services (Google, Mozilla, Apple) | Deliver separation alarm notifications to browsers and phones | Notification payloads, encrypted end to end | May process outside the UK |
| adsb.fi | Live aircraft transponder data for Sky Watch | The area around a camera that is queried. No personal data | May process outside the UK |
| aisstream.io | Live vessel transponder data for Marine Watch | The area around a camera that is queried. No personal data | May process outside the UK |
| OpenStreetMap Nominatim | Finding coordinates for site addresses you enter | Site address text | May process outside the UK |
| Frankfurter | Currency exchange rates | No personal data | May process outside the UK |
Loaded directly by your browser
| Provider | What it does | Data involved |
|---|---|---|
| CARTO | Map tiles in the platform | Your IP address |
| Google Fonts | Typefaces on this website and in the platform | Your IP address |
Providers you choose
If your organisation connects its own AI provider (such as Anthropic, OpenAI, Azure OpenAI, an OpenAI-compatible service or a local model), or its own WhatsApp Business account through Meta, those providers process data under your own agreement with them, wherever they run. They are not our sub-processors.
This website
kenaez.com is hosted by IONOS and delivered through Cloudflare, which process visitor technical data and contact form submissions on our behalf.